"Hi Mr. Taylor! I have just finished reading your book, "growing your business with google". I must mention that I like the aura of the way you write. What I mean is, the way you write makes people want to approach you and they don't feel 100% intimidated. You made me feel much better about making my online store more "findable". I just wanted to say that I enjoyed reading your book.

I wish that you had a book that was more "basic". I did get the feeling that a person must take computer classes first and then read your book. I just learned how to "copy and paste"! Anyway, I will reread it how ever many times it takes because I feel that you are an internet genius and hopefully my business will benefit from your book.

Thank you for being the warm person that you are. I definitely got that from reading your book and that you care about small businesses succeeding."